Terms of Service

Last updated: 1 May 2026

These Terms of Service ("Terms") govern your access to and use of the StorePulse Shopify application and related services (collectively, the "Service"), provided by Deepseatools ("we", "us", or "our"). By installing StorePulse from the Shopify App Store or otherwise using the Service, you ("Merchant" or "you") agree to these Terms.

1. Acceptance

You accept these Terms when you install StorePulse on your Shopify store, click any "I agree" or equivalent button, or access or use the Service. If you do not agree, do not install or use the Service.

2. Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for the purpose of monitoring your own Shopify store(s).

3. Account & eligibility

You must be at least 18 years old and capable of forming a binding contract under applicable law. You must have an active Shopify store to install StorePulse. You are responsible for keeping your Shopify account secure; we treat any actions taken via your authenticated Shopify session as authorised by you.

4. Billing & subscriptions

StorePulse offers Free, Starter, Pro, and Max plans. Paid subscriptions are billed through Shopify's subscription billing system and appear on your Shopify invoice.

• Plan prices are listed on the Pricing page and inside the app.
• Subscriptions renew automatically every 30 days until cancelled.
• Plan upgrades are pro-rated and apply immediately.
• Plan downgrades take effect at the next billing cycle.
• AI credits refresh on the first day of each billing cycle and do not roll over.
• The Free plan has no time limit and acts as the evaluation tier; paid plans do not include a time-limited free trial.

5. Refunds

All sales are final. We do not provide pro-rated refunds for partial billing periods, unused AI credits, or unused features within a billing period. If Shopify issues a refund as part of its standard billing dispute process, we will honour Shopify's decision.

Cancelled theme reviews do not consume credits, and cancelled subscriptions stop renewing immediately — you retain access until the end of the current billing period.

6. Acceptable use

You will not, and will not permit any third party to:

• Use the Service in violation of any law, regulation, or third-party rights.
• Reverse engineer, decompile, or attempt to extract source code from the Service.
• Probe, scan, or test the vulnerability of any system or network without authorisation.
• Submit false, misleading, or malicious data through the Service.
• Use the Service to monitor stores or storefronts you do not own or control.
• Resell, sublicence, or rebrand the Service without a separate written agreement.
• Bypass or disable any rate limit, abuse-prevention, or security mechanism.

7. AI features

StorePulse uses Anthropic's Claude API to generate AI fix proposals, theme review findings, and similar suggestions. AI output is provided "as is":

• AI suggestions are recommendations, not guaranteed correct fixes. Review them before applying to your live theme.
• You remain responsible for testing changes before publishing.
• We are not liable for losses arising from applying AI-generated code without verification.
• AI credits, once consumed, are not refundable except where the AI feature failed entirely (e.g., a hard error returned by the API).

8. Availability & modifications

We strive for high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time, with reasonable notice for material changes that affect paid plans.

Cron-based features (uptime checks, scheduled scans, synthetic checkout monitor) are best-effort and may be delayed during platform incidents.

9. Intellectual property

The Service, including all software, design, text, graphics, and logos, is owned by Deepseatools and protected by intellectual property laws. These Terms grant you a usage licence only — they do not transfer any ownership rights.

You retain ownership of your storefront content. Telemetry data captured by the Service remains your data; we process it solely to operate the Service on your behalf.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DEEPSEATOOLS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

12. Indemnification

You agree to indemnify and hold harmless Deepseatools, its affiliates, and personnel from any claim, loss, or expense (including reasonable legal fees) arising out of (a) your use of the Service in breach of these Terms, (b) your violation of any law or third-party right, or (c) your storefront content.

13. Termination

You may terminate at any time by uninstalling StorePulse from your Shopify Admin. Termination is effective immediately; data is purged within 48 hours per our Privacy Policy.

We may suspend or terminate your access for material breach of these Terms or for behaviour that endangers the Service or other users. Where practical, we will provide notice and an opportunity to cure.

14. Governing law & disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in India. Nothing in these Terms limits any rights granted to you by Shopify Inc. as the platform operator.

15. Contact

Questions about these Terms:

• Email: support@deepseatools.in
• Operator: Deepseatools (India)